Business Strategy

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Customer Pains vs. Gains Map

Understand your audience clearly. Map customer pain points, needs, and desired outcomes in one easy Notion dashboard.

Customer Pains vs. Gains Map

About template

The Customer Pains vs. Gains Map Notion template helps you collect, compare, and analyze what holds your customers back and what motivates them forward.
Instead of juggling notes across spreadsheets or slides, this template keeps everything structured and visual inside Notion.
It’s easier than starting from scratch, guiding you through each part of your customer insight process.
Beginners can start simple, while power users can add databases and custom properties.
And yes — it’s completely free from NimbleGot.

What's Inside

Pain Points Database

Capture frustrations and blockers in one view.

Customer Gains Database

Track what customers value or aim for.

Insights Board

Compare patterns to find opportunities for improvement

Strategy Section

Connect pains and gains to customer segments

Templates for Interviews

Ready-to-use pages for capturing qualitative data.

Summary Dashboard

Visualize your key findings at a glance.

Key Features

Track recurring pain points and patterns from research.

Organize customer insights in a single Notion hub.

Visualize gains and pain relationships side by side.

Customize views by audience type or segment.

Collaborate with teammates in shared Notion workspaces.

Export data or reports for strategy presentations.

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